Shipping & Returns

Shipping Fee

Prices are shown excluding consumption tax. Shipping is a flat ¥550 (incl. tax) nationwide and free on orders of ¥10,000 or more (incl. tax).

Shipping Area & Timing

We ship within Japan. Orders ship the day after, or two days after, payment is confirmed.

Packaging

Plain packaging, with the item labeled as "general goods" (sender: PM Co., Ltd.). HADAKANRI PRIDE products ship in a HADAKANRI-branded box.

Returns & Exchanges

Please return items within 8 days of delivery. Customers bear return shipping for change-of-mind returns.

Defective Items

For defective or incorrectly shipped items, the Company covers return shipping and will provide a replacement or refund. Please contact us via the Contact page.

Subscription Skip, Pause & Cancellation

Subscription deliveries can be skipped (pushing the next delivery back 30 days), paused, resumed, or cancelled anytime from My Page → Subscriptions.