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These Terms of Service set out the conditions for using the "Pride Medical Japan" online store (the "Service") operated by Pride Medical Co., Ltd. (the "Company"). By using the Service, users are deemed to have agreed to these Terms.
Users must register using accurate information. Please update your details promptly via My Page if they change. Purchases can also be made as a guest without creating an account.
Users must not violate any law, infringe the rights of third parties, interfere with the operation of the Service, or engage in any other conduct the Company deems inappropriate.
Product prices are shown excluding tax; consumption tax is added at checkout. Shipping is a flat ¥550 (incl. tax), free on orders of ¥10,000 or more. Actual product color and texture may differ slightly from what is shown.
A purchase contract with the Company is formed at the moment the user confirms an order. The Company may be unable to fulfill an order due to stock availability or other reasons.
Payment is currently accepted by bank transfer only. Please complete payment within 7 days of order confirmation. Orders may be cancelled if payment is not confirmed within this period.
Orders ship the day after, or two days after, payment is confirmed. Delivery timing may vary depending on shipping conditions.
Returns are accepted within 8 days of delivery. For change-of-mind returns, the customer bears return shipping; for defective items, the Company covers it.
The Company is not liable for interruption or suspension of the Service due to natural disasters or other events beyond its reasonable control. These Terms are governed by the laws of Japan, and the Tokyo District Court shall have exclusive jurisdiction over any related disputes.